Confirmation of booking

Confirmation of booking is only valid upon receipt of a deposit of 30% of the total cost.

Note:

i) Confirmation of availability for specific dates as received from “Luminous Luxury Living” reservations is not considered as a confirmation to a reservation.

A booking is only confirmed upon receipt of a deposit.

ii) The deposit must be received by "Luminous Luxury Living” no later than the date as specified by the reservation’s department.

iii) Confirmation of the deposit made should also be forwarded to “Luminous Luxury Living” reservations by email.

For Payments methods please see here

Refunds

For a cancellation of booking, a refund to the deposit is only given under the following conditions.

0% cancellation fee:
Full refund – When a cancellation to the booking has been made with a minimum of 30 days notice (from the date of check in) being given to “Luminous Luxury Living” reservation’s department.

Note:
i) 100% of the deposit is refunded.
ii) Accepted notices are by email.

Note:
i) 50% of the deposit is refunded.
ii) Accepted notices are by email.

100% cancellation fee:
A 100% cancellation fee is charged when a cancellation of the reservation has been made within 30 days from the date of check in.

Note:
i) No refund to the deposit is refunded.

Non-refundable Rate
Payment of total cost (NON REFUNDABLE / 100% cancellation fee), required to be paid at the time of booking.

*For pre-term departures, there is a cancellation fee equal to the 50% of the remaining rental period (Law 1652/86 Gov.Gaz.167A)

Balance of deposit
The balance to the booking is made at “Luminous Luxury Living” prior to the departure date.